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    FAQ Page

    1. How do I book an appointment with SNI?

    All appointments can be conveniently scheduled through our digital booking platform powered by GlossGenius. You can select your desired service, preferred artist, and available time slot directly online.

    2. What is your cancellation and rescheduling policy?

    We kindly ask that any cancellations or rescheduling requests be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee to respect our artists’ time and schedule.

    3. High fashion impact on our brand?

    To ensure the best possible retention and finish, please arrive with clean nails free of old product. If you require a removal from another salon, please select the “Product Removal” add-on when booking so we can allocate proper time.

    4. Should I arrive with bare nails?

    To ensure the best possible retention and finish, please arrive with clean nails free of old product. If you require a removal from another salon, please select the “Product Removal” add-on when booking so we can allocate proper time.

    5. What types of nail services does SNI specialize in?

    SNI specializes in high-end, precision nail care, bespoke luxury manicures, structured gel overlays, and avant-garde custom nail art. Every set is tailored to the individual client’s aesthetic.

    6. Can I bring in custom nail art inspiration?

    Absolutely. We love bringing high-concept and custom visions to life. If you have reference photos or a specific design in mind, feel free to share them when booking or consult with your artist at the start of your session.

    7. How long does a luxury manicure or set usually take?

    Depending on the complexity of the art and the specific service (e.g., standard luxury manicure vs. full custom extensions with intricate design), appointments typically range from 60 to 120 minutes.

    8. What should I expect during my appointment?

    An SNI session is designed as a luxury self-care ritual. Expect pristine hygiene standards, personalized attention, premium product formulations, and a relaxed, elevated environment where you can unwind or catch up on work.

    Fresh set today, fresh drop tomorrow.
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